IT HELP DESK SPECIALIST – Full-Time (Decorah)
Family and employee-owned Decorah Bank & Trust is seeking an experienced and service-oriented IT Help Desk Specialist to join our team. This role serves as the primary contact for internal technical support, responsible for troubleshooting hardware, software, and application issues, managing user access, and ensuring consistent support across all departments. The ideal candidate will demonstrate strong technical proficiency, excellent communication skills, and the ability to work efficiently in a regulated banking environment. Associate's degree (A. A.) or equivalent from two-year College or technical school preferred; or one year minimum related experience and/or training; or equivalent combination of education and experience. Previous experience in REST, SOAP, SQL, and/or Workflow mapping beneficial, but not necessary. Previous experience with Microsoft/Office 365 experience preferred. Application deadline is Wednesday, September 3rd, 2025. Equal Opportunity & Affirmative Action Employer | Minority | Female | Disabled | Veteran.
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