Decorah Bank & Trust is greenpenny’s parent company. Decorah Bank is a family- and employee-owned community bank known for speed and responsiveness as well as relationship-driven banking, based in Decorah, Iowa. Decorah Bank remains committed to sustainability and the renewable energy space – the bank will remain involved in commercial solar financing. Click to learn more about Decorah Bank.

Contact us at 888-473-6690 or service@greenpenny.bank. Our business hours remain 8am – 4:30pm CST. This contact information will remain in place for the foreseeable future to ensure a smooth transition. In 2025, you can contact Decorah Bank directly at 563-382-9661 or customer_support@decorah.bank.

On December 2, 2024 your account will transition to a comparable Decorah Bank and Trust deposit account. You will receive notice of this transition in the mail, as well as a new debit and/or ATM card. You also have the option to close your account, if that better suits your needs.

Your funds are still in your deposit account. You still have access to those fund at any time and day-to-day transactions will not be disrupted by this transition. On December 2, 2024, your account will be converted to a Decorah Bank account, which may have different features than the greenpenny account previously.

No, account numbers and the bank routing number will all remain the same through the transition.

Deposits continue to be insured by the FIDC up to the standard limit of $250,000 per depositor for each ownership category. This insurance does not change and will remain in effect through this transition.

No, direct deposits that are set up will not be interrupted as a result of the transition. If you choose to close your account(s) and move to another institution, then you will need to set up direct deposit(s) with the new account.

No, Decorah Bank does do not cover your ATM withdrawal fees. An alternative to get cash without a fee is to make a purchase with your debit card and ask for cash back as part of the transaction.

Yes, account numbers and the bank’s routing number will not change. When it comes time to reorder checks, our Decorah Bank team can help you with the order.

No, account numbers are not changing; Zelle transactions will process as they normally would.

No, the automatic payments you have set up will not be impacted by this transition.

No, statement cycles will not change.

Yes. We're sad to see you go, but totally get it. Call us at 888-473-6690 or click Close My Account to complete request form. Once we receive the request, our team will promptly close your account and disburse the funds according to your preference. Please be sure to double check pending debit card transactions, reassignment automatic transactions (payments or transfers) and any direct deposits you have set up prior to submitting a request.

Our parent company, Decorah Bank & Trust, a family- and employee-owned community bank, will take over servicing your residential solar loan(s). Your loan terms and repayment requirements have not changed. Automatic payments will process as they currently do; all account numbers and routing number will stay the same. This is simply an administrative change.

Yes, automatic payments will continue to be made as normal. No changes are required for this process to continue as it is set up today.

The same way you have in the past, just using the Decorah Bank & Trust app or online banking. Instructions can be found here.

Visit www.decorah.bank and login to online banking located in the upper left corner using your greenpenny login credentials. Or, visit the app store and download the Decorah Bank & Trust mobile app – use your greenpenny login credentials. 

Please send loan payments to Decorah Bank & Trust, PO Box 380, Decorah, IA 52101. Be sure to include your loan number on the check.

No, account numbers and the bank routing number will all remain the same through the transition.

Decorah Bank & Trust is greenpenny’s parent company. Decorah Bank is a family- and employee-owned community bank known for speed and responsiveness as well as relationship-driven banking, based in Decorah, Iowa. Click to learn more about Decorah Bank.

Contact us at 888-473-6690 or service@greenpenny.bank. Our business hours remain 8am – 4:30pm CST. This contact information will remain in place for the foreseeable future to ensure a smooth transition. In 2025, you can contact Decorah Bank directly at 563-382-9661 or customer_support@decorah.bank.

Yes. We're sad to see you go, but totally get it. Call us at 888-473-6690 or click Close My Business Account to complete request form. Once we receive the request, our team will promptly close your account and disburse the funds according to your preference. Please be sure to double check pending debit card transactions, reassignment automatic transactions (payments or transfers) and any direct deposits you have set up prior to submitting a request.